I was under the impression I needed an alternator because my new battery kept draining. I called for an appointment and spoke to Sam who said they would run tests and then call to let me know what was needed. I dropped it off after work and put my keys in the after hours drop box. The next day I received a call and found out my alternator was fine-I had a bad battery. I had my oil done, an inspection and tires and I was able to pick it up the next day. I appreciate the honesty, fast service and will go back for any other vehicle needs.