I've just moved to the Hagerstown area, and my experiences at Keplinger's have all been good. They replaced a tire sensor for me, and I've also had my oil changed in record time. They were happy to answer my questions and all of the staff I interacted with were friendly and very helpful. I've also not had any problems getting an appointment a week out. I have also found the cost of labor to be just and fair. I will be going to Keplinger's for all of my car needs. Zero complaints here. Zilch. Nada.