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5

Number 1 in Hagerstown.. When you take your vehicle to them it's done correctly..you'll never have to take it back for the same thing. Trustworthy..honest..dependable Knowlegeable..fantastic customer service

5

You cannot find a nicer shop in hagerstown. Nice waiting room. Very friendly desk person, technicians know there stuff and are happy to take the time to explain everything.

5

Cody Pillow, $1100 is pretty standard price for timing belt procedure. I paid that much in 2011 for my 2nd timing belt procedure on my 1998 4Runner. For my 3rd timing belt procedure I found a kit on ebay made from OEM parts and saved nearly $300. This procedure is standard maintenance on 4runners so you had plenty of time to research considering that you went to college and apparently have a computer. OEM parts are not cheap so maybe your complaint should be with Younger Toyota. Automotive repair centers are busy and it is pretty much standard practice for them to order OEM parts from the dealer. Join "3rd Generation Mafia" on facebook and ask your repair question on there.

5

My daughter , from VA, was home for a visit with her 3 babies under the age of 4. She had just had the air conditioner of her SUV serviced before making the trip home. On her way here, she noticed the A/C kept getting warmer. On her day to leave to go back home, her A/C was blowing warm air. On a Friday afternoon, I took her vehicle to Keplinger’s ( our go-to place for car repairs of any kind!). I asked if they had time to check her Freon. I wasn’t there 5 minutes and they had pulled her vehicle into the garage and within 30 minutes I was pulling out of the Keplinger’s lot inside a car that felt like a refrigerator! I am so grateful for these fine folks, their excellent and friendly customer service as well as their professional and talented mechanical technicians. My daughter is on her way, with 3 young children , enjoying a comfortable cool drive! Thanks to everyone at Keplinger’s!

5

Best place to take your vehicles, honest, friendly people. .have been a customer for many years, won't go anywhere else.

5

Very courteous and knowledgable!

5

THE ABSOLUTE BEST CUSTOMER SERVICE EXPERIENCE EVER!!! Emergency tow at 6am...when they arrived, they took care of me as if I were family!!! ���

5

Keplingers is a very professional business. The staff are courteous. The waiting area is always clean and orderly. All of these added up to a very pleasant experience. Keep up the great work.

5

My water pump went out, so based on some recommendations from friends took it to Keplinger's. Made an appointment on a Monday for the next Monday. Barb said "if your not driving it til then, drop it off we may get to it sooner". Took it in Wednesday morning and before I made it home, got a call with the needed repairs and estimate. I also wanted some tires and Jason called me right back for them too. By 4:30pm was told it's done, tires and all. Can't say enough, quick and quality service. They earned a new customer. All my vehicles will now be going there for service and any needed repairs. Thanks.

5

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